Terms and Conditions

In these Terms, the following definitions apply unless the context requires otherwise:

• "Agreement" means the contract formed between SkyReach Cranes and the Client, comprising the accepted quotation, these Terms, any applicable rental order form, and any written addenda agreed by both parties.
• "Equipment" means any crane, boom lift, attachment, rigging accessory, or ancillary machinery provided by SkyReach Cranes under the Agreement, including but not limited to mobile cranes, tower cranes, crawler cranes, truck-mounted cranes, Farana cranes, rough terrain cranes, telescopic hydra cranes, and boom lifts.
• "Operator" means the NCVT-certified crane operator supplied by SkyReach Cranes to operate the Equipment at the Client's site, unless a bare-hire arrangement is expressly agreed in writing.
• "Rental Period" means the duration for which the Equipment is hired, as specified in the quotation or rental order, commencing from the time the Equipment arrives at the Client's site and concluding when it is returned to or collected by SkyReach Cranes.
• "Site" means the location nominated by the Client at which the Equipment will be deployed and operated.
• "Working Day" means any day except Sundays and gazetted public holidays in India, between 08:00 and 18:00 IST, unless extended hours are expressly agreed in writing.
• "Applicable Law" means any statute, regulation, rule, or order of any governmental or regulatory authority in India that applies to the Equipment, its operation, or the services provided under these Terms, including but not limited to the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 (BOCW Act), the Factories Act, 1948, and all applicable safety standards issued by the Bureau of Indian Standards (BIS).

References to statutes or regulations include any amendment, re-enactment, or replacement thereof. The headings in these Terms are for convenience only and shall not affect their interpretation.

These Terms are incorporated into every Agreement between SkyReach Cranes and the Client. Acceptance is deemed to occur upon the earliest of the following:

• The Client's written acceptance (including email) of a quotation issued by SkyReach Cranes;
• The Client's signature on a rental order form or contract document issued by SkyReach Cranes;
• The Client's payment, whether in part or in full, of any invoice or advance payment requested by SkyReach Cranes in connection with the services;
• The Client's use or acceptance of the Equipment at the Site.

Any purchase order, booking confirmation, or counter-document issued by the Client shall not vary these Terms unless expressly agreed in writing and signed by an authorised representative of SkyReach Cranes. The Client warrants that the individual accepting these Terms has authority to bind the Client entity to a legally enforceable agreement.

SkyReach Cranes provides crane rental and lifting solutions across 10+ cities in India. Our services include, but are not limited to:

• Supply of crane Equipment on a wet hire basis (crane with NCVT-certified operator) or bare hire basis (crane only, where expressly agreed in writing);
• Mobilisation and demobilisation of Equipment to and from the Client's Site;
• Site surveys, lift planning, and rigging consultancy as part of a project scope expressly included in the quotation;
• Provision of supporting rigging equipment, spreader bars, and lifting accessories where included in the agreed scope;
• 24/7 breakdown support and emergency response for Equipment deployed under the Agreement.

SkyReach Cranes reserves the right to substitute equivalent or superior Equipment where the originally quoted machine is unavailable due to breakdown or unforeseen circumstances, provided that the substituted Equipment is capable of performing the agreed lift scope safely and within the rated specifications.

All quotations issued by SkyReach Cranes are valid for a period of 14 calendar days from the date of issue, unless a different validity period is stated in the quotation itself. After this period, the quotation lapses and SkyReach Cranes is not obligated to honour the quoted rates or availability.

Quotations are based on information provided by the Client at the time of enquiry, including site conditions, load specifications, lift heights, access conditions, and project duration. Any material change to these parameters after acceptance may result in a revised quotation. SkyReach Cranes reserves the right to adjust pricing if the actual site conditions at the time of mobilisation differ materially from those described by the Client at the time of booking.

A booking is confirmed only upon receipt of the required advance payment or a signed purchase order (where credit terms have been separately agreed in writing). Verbal or email confirmations alone do not constitute a binding booking unless accompanied by payment or a signed order document. SkyReach Cranes will not be liable for unavailability of Equipment due to the Client's failure to confirm the booking in accordance with this clause.

Unless alternative payment arrangements are expressly agreed in writing, the following payment terms apply to all services provided by SkyReach Cranes:

• Advance Payment: A minimum advance payment as specified in the quotation (typically 25%–50% of the estimated total value) is required to confirm the booking. No Equipment will be mobilised until the advance is received and cleared.
• Daily or Shift Billing: For daily and shift-rate hire agreements, invoices are raised at the end of each week or at the end of the rental period (whichever is earlier) and are payable within 7 days of invoice date.
• Monthly Billing: For crane hire agreements of monthly duration, invoices are raised at the beginning of each calendar month in advance and are payable within 7 days of invoice date.
• Final Settlement: Any balance amounts, including charges for overtime, extended shifts, additional mobilisations, or material damage, are payable within 7 days of the final invoice date.

All amounts are exclusive of Goods and Services Tax (GST) and other applicable taxes and levies, which shall be charged in addition at the prevailing statutory rates. The Client is responsible for providing a valid GST registration number where applicable for input tax credit purposes.

The Rental Period commences when the Equipment arrives and is made available at the Client's Site and ends when SkyReach Cranes physically takes possession of the Equipment during demobilisation. Waiting time caused by delays attributable to the Client — including unavailability of the Site, incomplete site preparation, or delays in obtaining necessary permits — shall be charged at the applicable standby rate specified in the quotation.

Where the Client requires an extension of the Rental Period beyond the agreed duration, written notice must be provided to SkyReach Cranes as early as possible and no later than 48 hours before the originally agreed end date. Extensions are subject to Equipment availability and will be charged at the rates agreed in the original quotation, or at revised rates if the extension request is made at short notice or if market conditions have changed materially.

If the Client retains the Equipment beyond the agreed Rental Period without notice or agreement, SkyReach Cranes reserves the right to charge at 150% of the standard daily rate for each day or part-day of unauthorised retention, in addition to any other costs incurred in recovering the Equipment.

Cancellation charges apply from the date SkyReach Cranes receives written notice of cancellation from the Client, as follows:

• Cancellation with more than 7 working days' notice before the scheduled mobilisation date: 10% of the total quoted value, subject to a minimum of ₹5,000.
• Cancellation between 3 and 7 working days before the scheduled mobilisation date: 25% of the total quoted value.
• Cancellation with less than 3 working days' notice: 50% of the total quoted value.
• Cancellation on the day of scheduled mobilisation, or after the Equipment has departed for the Client's Site: 100% of the total quoted value for the minimum hire period.

Postponement requests are treated as cancellation of the original booking and re-booking at the revised date, subject to Equipment availability and any applicable rate changes. SkyReach Cranes will use reasonable endeavours to accommodate postponement requests at the original rates where operationally practicable, but is not obligated to do so.

Cancellation charges are payable within 7 days of the cancellation notice and are independent of any advance payment already received, which may be applied against the cancellation charge at SkyReach Cranes' discretion.

The Client is responsible for ensuring that the Site is suitable for the safe deployment and operation of the Equipment. Specifically, the Client must:

• Ensure the Site has adequate access for the Equipment's carrier vehicle, including sufficient road widths, overhead clearances, and surface load capacity;
• Provide a firm, level working platform or confirm in writing that the ground bearing capacity at the proposed working position has been verified by a competent person to be adequate for the Equipment's outrigger or track loading;
• Identify and mark all underground services, buried infrastructure, live utilities, and overhead hazards at the Site before Equipment deployment;
• Obtain all necessary statutory permissions, approvals, and permits required for crane operation at the Site, including MCD, BMC, or other municipal authority approvals where applicable;
• Provide a safe, clear working area around the Equipment and ensure that unauthorised personnel are excluded from the crane's swing radius and lift zone during all lifting operations;
• Not allow the Equipment to be used for any purpose other than that specified in the Agreement, and not permit any person other than SkyReach Cranes' Operator to operate the Equipment.

SkyReach Cranes is not liable for any delay, loss, or damage caused by the Client's failure to fulfil any of the above obligations. Additional costs incurred by SkyReach Cranes as a result of site conditions that were materially different from those represented by the Client at the time of booking shall be recoverable from the Client.

Where SkyReach Cranes provides the Equipment on a wet hire basis, the Operator supplied by SkyReach Cranes will at all times remain an employee or subcontractor of SkyReach Cranes. However, for the duration of the deployment, the Operator acts under the direction of the Client's nominated site supervisor in respect of the sequencing, timing, and positioning of lifts, provided those instructions are consistent with safe lifting practice and the Equipment's rated specifications.

The Client's site supervisor or project manager assumes responsibility for directing the Operator as to what is to be lifted, when, and where. SkyReach Cranes' Operator retains absolute authority over how the lift is executed — including the authority to refuse any instruction that in their professional judgment would create an unsafe condition, exceed the Equipment's rated capacity, or violate any provision of Applicable Law.

The Client must ensure that a qualified and competent banksman (rigger or slinger) is available on Site at all times during lifting operations. Where the Client cannot provide a competent banksman, SkyReach Cranes can supply one at additional cost as specified in the quotation or agreed separately in writing.

SkyReach Cranes is committed to the highest standards of operational safety. All Equipment is maintained, operated, and certified in accordance with the following standards and regulations:

• Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996 (BOCW Act);
• Bureau of Indian Standards specification IS-4573 for the safe use of lifting appliances;
• Factories Act, 1948, and the rules framed thereunder in each state of operation;
• ISO 9001:2015 Quality Management System requirements as applicable to crane rental operations;
• All operator licensing requirements under the National Council for Vocational Training (NCVT) framework.

The Client is responsible for ensuring that its own personnel, subcontractors, and visitors comply with all Site safety rules, the requirements of the BOCW Act, and any site-specific health and safety plan. The Client shall provide SkyReach Cranes' Operator and supporting personnel with appropriate PPE, welfare facilities, and induction training as required under applicable Indian labour and construction safety legislation.

SkyReach Cranes reserves the right to withdraw the Equipment and Operator from any Site where, in its reasonable assessment, the Site presents an unacceptable safety risk to its personnel or Equipment. In such circumstances, charges will apply for the mobilisation period already incurred, and SkyReach Cranes will not be liable for any resulting project delay or consequential loss.

The Client is responsible for any loss of or damage to the Equipment occurring during the Rental Period that is not attributable to the negligence, wilful misconduct, or breach of these Terms by SkyReach Cranes. This includes damage caused by:

• Contact with underground services that were not disclosed or marked prior to deployment;
• Ground collapse or subsidence attributable to ground conditions misrepresented by the Client;
• Vandalism, theft, or deliberate damage while the Equipment is on the Client's Site;
• Overloading or misuse of the Equipment contrary to SkyReach Cranes' instructions or the Equipment's rated specifications, whether or not such overloading was directed by the Client.

SkyReach Cranes maintains third-party liability insurance and plant and equipment insurance on all deployed Equipment. The Client is strongly advised to maintain its own public liability insurance and contractor's all-risk insurance covering the project Site and the activities conducted thereon. Evidence of the Client's insurance coverage may be requested by SkyReach Cranes prior to deployment.

In the event of total loss of the Equipment during the Rental Period through circumstances attributable to the Client, the Client will be liable to SkyReach Cranes for the replacement value of the Equipment as assessed by SkyReach Cranes' insurers, less any insurance proceeds recoverable by SkyReach Cranes.

To the fullest extent permitted by Applicable Law, SkyReach Cranes' total aggregate liability to the Client under or in connection with any Agreement — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total fees paid by the Client to SkyReach Cranes under that specific Agreement during the 12 months immediately preceding the event giving rise to the claim.

SkyReach Cranes shall not be liable to the Client for:

• Loss of profits, revenue, business, or anticipated savings;
• Loss of contracts or loss of goodwill;
• Any indirect, incidental, special, consequential, or punitive loss or damage;
• Any loss arising from project delays, penalties, or liquidated damages imposed on the Client by third parties;
• Any loss attributable to the Client's own negligence, breach of these Terms, or failure to fulfil its obligations under Applicable Law.

Nothing in these Terms shall limit or exclude SkyReach Cranes' liability for death or personal injury caused by its own negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law. This clause survives termination or expiry of the Agreement.

All intellectual property rights in the SkyReach Cranes website, brand, logos, marketing materials, lift plans, rigging drawings, method statements, proprietary processes, and technical documentation — whether registered or unregistered — are the exclusive property of SkyReach Cranes or its licensors. Nothing in these Terms or any Agreement transfers any intellectual property rights to the Client.

The Client is granted a limited, non-exclusive, non-transferable licence to use lift plans, rigging drawings, and method statements provided by SkyReach Cranes solely for the purpose of the project for which they were prepared. These documents may not be reproduced, shared with third parties, used on other projects, or submitted to regulatory authorities in a modified form without SkyReach Cranes' prior written consent.

Each party agrees to treat as confidential all non-public information received from the other party in connection with any Agreement, including pricing information, technical specifications, project details, client lists, and operational data ("Confidential Information"). Each party undertakes not to disclose the other's Confidential Information to any third party without prior written consent, except:

• Where disclosure is required by Applicable Law, court order, or the direction of a regulatory authority;
• To the party's own employees, directors, professional advisors, and insurers who need to know the information for the purposes of the Agreement and are bound by equivalent confidentiality obligations;
• Where the information has entered the public domain through no breach of this clause.

The confidentiality obligations set out in this clause shall continue for a period of three years after the termination or expiry of the relevant Agreement.

Neither party shall be liable for any failure or delay in performing its obligations under the Agreement to the extent that such failure or delay arises from causes beyond that party's reasonable control ("Force Majeure Event"). Force Majeure Events include, but are not limited to:

• Acts of God, including floods, earthquakes, cyclones, and extreme weather conditions that render crane operation unsafe or impossible;
• Outbreak of disease, epidemic, or pandemic declared by central or state government authorities, including any associated lockdowns or government-mandated restrictions on movement or construction activity;
• Acts of war, terrorism, civil unrest, or government action;
• Strikes, labour disputes, or industrial actions affecting the supply chain, transport infrastructure, or the crane industry generally (but not disputes limited to SkyReach Cranes' own employees);
• Failure of third-party utility infrastructure, including power outages affecting crane operation or equipment dispatch.

The party affected by a Force Majeure Event must notify the other party in writing as soon as reasonably practicable. Obligations under the Agreement are suspended for the duration of the Force Majeure Event. If the Force Majeure Event continues for more than 30 consecutive days, either party may terminate the Agreement by written notice without liability, subject to payment for services already rendered up to the date of termination.

These Terms and any Agreement between SkyReach Cranes and the Client shall be governed by and construed in accordance with the laws of the Republic of India. The parties expressly submit to the exclusive jurisdiction of the courts situated in Pune, Maharashtra for the resolution of any dispute arising out of or in connection with these Terms or any Agreement, subject to the dispute resolution procedure set out below.

In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation between senior representatives of each party within 15 working days of one party providing written notice of the dispute to the other. If the dispute is not resolved through negotiation within this period, either party may refer the matter to mediation under the rules of an agreed mediation body before commencing litigation.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect that party's rights or property from irreparable harm.

SkyReach Cranes reserves the right to amend, update, or replace these Terms at any time. Revised Terms will be published on the SkyReach Cranes website at www.skyreachcranes.com/terms-and-conditions/ and will take effect from the date of publication. The date of the most recent update is noted at the top of this document.

For ongoing rental Agreements already in effect at the time of an amendment, the Terms applicable at the commencement of the Agreement shall continue to govern that Agreement unless the parties expressly agree in writing to adopt the revised Terms. For new bookings placed after the publication of revised Terms, the revised Terms will apply in full.

It is the Client's responsibility to check this page periodically for updates. Continued use of SkyReach Cranes' services after an amendment is published constitutes acceptance of the revised Terms for any new Agreement entered into thereafter.

If you have any questions about these Terms and Conditions, wish to raise a concern about our services, or need to report a dispute or damage claim, please contact SkyReach Cranes through any of the following channels:

• Registered Office: SkyReach Cranes, Pune, Maharashtra, India
• Email: info@skyreachcranes.com
• Phone: +91 9503066820 (Available 24/7)
• Website: www.skyreachcranes.com/contact-us/

We aim to acknowledge all written enquiries within 2 business hours during regular working hours and will endeavour to provide a substantive response within 2 business days. For urgent operational matters — including on-site safety issues, breakdowns, or billing disputes — please call our 24/7 helpline directly.